Your estimated time of arrival (ETA) is affected by several factors like traffic, time to delivery location, and product availability. Your ETA is subject to change once your order has been placed. Your order will be dispatched in the order it was received and you’ll receive updates via SMS with your ETA. You can also check your ETA by viewing the live map on your Kikoko account. Your driver will contact you when they are on the way and once again before they arrive. If you have issues receiving your delivery please contact our support team waiting to speak with you on livechat support.